Security and privacy

Health data deserves the highest care. We built for it.

Your patients trust you with the most private facts of their lives. Labsynk is built around GDPR, HIPAA and local data protection laws, with consent at every step, encryption throughout, and a record of every single access that the patient can see.

Every time a record opens

Five checks stand between a record and a screen.

They run every time, in under a second, for every person who asks. No exceptions for seniority, and emergencies are handled in the open.

Privacy by design

Consent isn't a form. It's every step.

Privacy was not added at the end. Labsynk is designed around GDPR, HIPAA and local data protection laws from the first screen, so the patient is asked, told and in control throughout.

  • At registration

    The patient is told plainly what is recorded and why, and gives consent.

  • At every new facility

    A new hospital, lab or pharmacy asks first. The patient decides.

  • For AI

    Patients can switch off AI processing of their record at any time.

  • Where it is stored

    Hosted in-region where local law requires it, under the laws that apply to the patient.

Encrypted end to end

Unreadable to anyone who shouldn't read it.

Records are encrypted as they travel between devices and our servers, and encrypted where they are stored, including backups. A stolen laptop or an intercepted connection gives away nothing a person can read.

Every access logged

Who opened what, and when. Forever.

Every view and every change is written to a permanent record of who opened what, and when. The patient sees the same history on their phone, in plain words, so nothing about their record happens out of view.

Role-based access

Same patient. Different screens.

What a person can see depends on the job they do. Facility admins set the roles; Labsynk enforces them on every screen and every report. Try it.

Amina Bello

LSK-4721-0938

Viewing as Halima Garba · 3 of 10 sections

  • Name, phone, next of kinFront desk

    Amina Bello · 0803 *** 4419 · Musa Bello

  • AppointmentsFront desk

    Thu 09:00 · Dr. Yusuf · General clinic

  • Billing and HMOFront desk

    HMO cover verified · pre-auth approved

  • Vital signsCare

    Hidden for this role

  • AllergiesCare

    Hidden for this role

  • Medication chartCare

    Hidden for this role

  • DiagnosesClinical

    Hidden for this role

  • Consultation notesClinical

    Hidden for this role

  • Lab resultsClinical

    Hidden for this role

  • PrescriptionsClinical

    Hidden for this role

Emergency break-glass access

Open in an emergency. Accountable afterwards.

When a patient arrives unable to speak, waiting for consent could cost a life. Break-glass access lets a clinician open the emergency summary at once, and makes sure every use is seen and answered for.

  • A reason, first

    The clinician must state why before anything opens.

  • Only what saves lives

    Blood group, genotype, allergies, current medicines and conditions. Not the whole history.

  • For a limited time

    Emergency access closes on its own. Continuing care needs normal consent.

  • Logged, reviewed, told

    The access is logged, reviewed by the facility's privacy lead, and the patient is notified.

Standards

Built on the standards health systems trust.

Labsynk speaks the common languages of health data, so records can move safely between facilities and connect with national health systems when they are ready.

Built on global standards

Ready to connect with national health systems.

  • HL7 FHIR

    Records exchanged in the format modern health systems speak.

  • ICD-10 / ICD-11

    Diagnoses coded the way health authorities count them.

  • LOINC

    Lab tests named the same way, from bench to report.

  • DHIS2-ready

    Returns to health authorities, prepared from the record.

A plain word on law. Labsynk is designed around GDPR, HIPAA and the local data protection laws of the countries we serve, including in-region hosting where the law requires it. We describe this as “designed for” on purpose: we will name a certification only once an independent audit or registration backs it.

Our promises

What we will never do.

Some things are not features or settings. They are lines we don't cross.

  • We will never Sell patient data.

    Not to advertisers, not to data brokers, not to anyone. Patient data is used to care for the patient.

  • We will never Show a record without consent, outside an emergency.

    The only exception is break-glass access, which is limited, logged, reviewed, and told to the patient.

  • We will never Let AI make decisions.

    AI drafts and flags. A qualified clinician reviews every suggestion and makes every decision.

  • We will never Hide an access from the patient.

    If someone opened the record, the patient can see who, where and when.

See how Labsynk protects your patients.

Book a demo with our team. Bring your privacy questions; we'll walk through consent, access control and the access log on screen.